Privacy Policy

Who are we?

In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, we hereby inform you that THE LISBON SMILE CLINIC, THE LISBON DENTAL CLINIC, SUPER SORRISO, THE PORTUGAL SMILE CLINIC brand of GÉNIO DO SORRISO – CLÍNICAS DENTÁRIAS, LDA, headquartered at Rua Marquês de Fronteira, Nº 4-B 1070-295 Lisboa, Portugal, registered at the Commercial Registry Office, under the single registration and legal person number 510101690, hereinafter referred to as “The Lisbon Smile Clinic”, “Lisbon Smile Clinic”, “Lisbon Smile” or even its abbreviation “TLSC”, which operates in the area of specialized outpatient medical practice.

Who is the data controller?

The entities responsible for processing personal data are GÉNIO DO SORRISO – CLÍNICAS DENTÁRIAS, LDA, (The Lisbon Smile Clinic) and its Clients. Both decide which data is collected, the means by which it is processed and the purposes for which it is used. GÉNIO DO SORRISO – CLÍNICAS DENTÁRIAS, LDA, is contracted by its clients and collects and processes data only in accordance with their instructions.

Why a Privacy Policy?

Because The Lisbon Smile Clinic (TLSC) is committed to protecting the privacy of its Users, and in this context has drawn up this Privacy Policy in order to demonstrate its commitment and respect for the rules of privacy and the protection of personal data. If you do not agree with our Privacy Policy, you should not proceed with filling in the form.

What is covered by this Privacy Policy?

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by TLSC within the scope of its activity.

What type of personal data is collected and how we collect it

TLSC collects personal data that is always provided by the User when filling in the respective forms. The data collected is adequate, relevant and not excessive in relation to TLSC’s specific, explicit and legitimate scope, purposes and services. In this case, the data collected is that contained on this website: NAME, TELEPHONE NUMBER, EMAIL ADDRESS.

What is the data used for?

The data provided by the User will be used by TLSC to contact you by telephone, email or SMS in order to provide more information about its products and services. Subsequently, they may be used by the same entity to send information about these or other products and services via email, telephone or SMS.

How long will we keep this data?

The data will be kept until the user wishes to delete it.

How can I exercise my right to access, rectify and cancel my data?

Users may exercise their rights to access, rectify and cancel their personal data. This right can be exercised by sending an email to the following address: geral@lisbonsmile.com.

How can I object to receiving contacts for marketing purposes?

If you do not wish to receive these communications, you can object at any time to the use of your data for marketing purposes by sending an email to geral@lisbonsmile.com.

How is the security of your personal data ensured?

The personal data provided by Users will be incorporated into an automated file under the terms and conditions established in the aforementioned Law 2016/679, of April 27. TLSC respects the best practices in the field of security and protection of personal data, and to this end has a system that guarantees the security and confidentiality of your personal data as well as the privacy of electronic communications. In addition to other aspects, TLSC’s data collection and storage security policy includes a high level of investment in technological infrastructures that prevent unauthorized persons from accessing personal data. All the security measures that TLSC believes to be essential for the protection of your personal data are taken. However, TLSC warns Users of the need to adopt additional security measures, namely ensuring that they use an up-to-date browser in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware, and making sure that the sites they visit on the internet are authentic, avoiding sites whose reputation they do not trust.

Spamming protection

Spamming consists of sending undifferentiated e-mails to strangers. TLSC guarantees that it will not use the data collected on this page for any purpose other than that of its TLSC customer.

How do we use cookies?

A cookie is a file that is installed on your computer when you access certain web pages. The cookies we use are as follows:

1. Own cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which it provides the service requested by the user.
2. Third-party cookies: Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.
3. Session cookies: These are a type of cookie designed to collect and store data while the user is accessing a web page.
4. Persistent cookies: These are a type of cookie in which the data remains stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, and which can vary from a few minutes to several years.
5. Technical cookies: These are cookies that allow the user to navigate through the website, platform or application and use the different options or services that exist on it, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the elements that make up an order, carrying out the process of purchasing an order, requesting registration or participation in an event, using security features while browsing, storing content for broadcasting videos or sounds or sharing content via social networks.
6. Personalization cookies: These are cookies that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as language, type of browser through which the user accesses the service, the regional configuration from which the user accesses the service, etc.
7. Analysis cookies: These are cookies that allow those responsible for monitoring and analyzing the behavior of users of the websites to which they are linked. The information collected through these cookies is used to measure the activity of the websites, applications or platforms and to create browsing profiles of the users of these websites, applications and platforms, in order to make improvements based on the analysis of the usage data made by the users of the service.
8. Advertising cookies: These are cookies that allow the publisher to manage, in the most effective way possible, the advertising spaces included on a website, application or platform from which it provides the requested service, based on criteria such as the content edited or the frequency with which the ads are displayed.
9. Behavioral advertising cookies: These are cookies that store information about the user’s behavior obtained through the continuous observation of their browsing habits, making it possible to develop a specific profile to display ads based on it.